When seeking a qualified plastic surgeon for your breast augmentation, facelift, rhinoplasty, or other cosmetic procedure in Albany, NY, some of your best clues can be found in patient testimonials. While before-and-after photos are also helpful to show your results, they tell you little about the patients’ experiences. What were their consultations like? Were they nervous, and how did the surgeon put them at ease? Why did they choose this particular surgeon as opposed to others in their area? A testimonial can answer all these questions and more.
What is a patient testimonial?
Plastic surgery is often an emotional process, so it’s not surprising that it can be daunting to put your thoughts down on paper in a few sentences. Let me tell you from experience, it’s even more challenging to sit in front of a camera and talk about your journey! But I’ve found that when patients are truly happy with their results, they want to tell just about anyone who will listen.
In writing or recording their testimonials, patients will typically share what led them to plastic surgery, what they thought about the physician, how their procedure went, and how they feel about their results. Because I believe selecting a plastic surgeon is the start of a mutually shared vision, I take a unique approach to the patient testimonial in that I actually sit down and participate in the process by sharing some of my own takeaways.
Where can I find testimonials?
Most reputable plastic surgeons will share their testimonials in written form, video form, or both on their website. You should spend almost as much time here as you do in the surgeon’s photo gallery. Often, surgeons will also share their testimonials on social media sites such as YouTube.
What should I look for?
When you watch video testimonials, there are a few things you’ll want to look for:
- Confidence: This person has just realized a dream he or she has probably had for many years. You should be able to see the effect on the person’s overall demeanor and expression. Sometimes body language can speak volumes!
- Honesty: Often, the most useful part of a testimonial is when a patient shares something personal. This will tell you a lot about the patient’s relationship and comfort level with the surgeon. For example, when a woman shares that she initially wanted a drastic change in breast size, but that the surgeon talked her into a size more suitable for her frame, you know the surgeon can be trusted to recommend what’s best for you.
- “Natural” and other key words: Contrary to old stereotypes, most plastic surgery patients don’t want to look like they’ve had surgery at all. If a patient is bragging about just how natural the results are, then that’s a positive clue. Try jotting down a list of your goals and look for them as key words in each testimonial.
Want to get even more personal? My staff and I will happily put you in touch with our former patients. They’re so thrilled with their results that they’ll call you directly to talk about them. If you’re interested in a consultation, you can get started today by contacting me online.